IT services in public administration
As an IT system vendor we support the Bundesagentur für Arbeit (BA) – Germany’s largest government agency – as well as the Rhineland Regional Council (Landschaftsverband Rheinland).
The German Federal Employment Agency
The main duties of the BA are job placement and career counseling along with occupational research as well as employment market observation and reporting. The BA is also responsible for compensations for reduced income (e.g., unemployment benefits, insolvency payments, short-time allowances), active employment promotion (benefits to retain and create workplaces, promotion of further training, start-up financing, employment subsidy), promotion of vocational training, child benefits and more.
Within these various roles and responsibilities we are part of both internal procedures (personal data management, determining unemployment figures) and client processes (career counseling, child benefits).
On site we support primarily with this expertise:
- Programming – C, C++, VB, .NET, Java, EJB, JEE, JSF
- Databases – Oracle, MS SQL Server
- Conceptual work and operational support
- SAP Operation
We also support the internal ITIL processes with our ITIL-certified employees.