FAQs about the ISO-Gruppe
Here you will find answers to frequently asked questions about our company, our services and areas of expertise, and how we work with our clients.
Company & Background
The ISO-Gruppe is an internationally active IT service provider headquartered in Nuremberg. Since 1979, the company has been developing software solutions, advising businesses and public sector clients on digital transformation, and supporting the implementation of complex IT projects.
The ISO-Gruppe comprises several specialized companies, including ISO Software Systeme GmbH, ISO Travel Solutions GmbH, ISO Professional Services GmbH, ISO Public Services GmbH, and ISO Recruiting Consultants GmbH (IRC). Together, they cover a broad spectrum of services and industries—from aviation and tourism to data quality and public administration, as well as automation, medical technology, and IT recruiting.
With approximately 740 employees at locations in Germany, Austria, Poland, and Canada, the ISO Gruppe combines industry knowledge, technological expertise, and many years of project experience.
Since 1979, the ISO-Gruppe has been developing software solutions for businesses and public sector clients. Its range of services extends from custom software development and IT consulting to its own software products. The ISO-Gruppe possesses particular expertise in the fields of aviation, tourism, data quality, public administration, automation, and medical technology. Customers benefit from a combination of consulting, software development, industry knowledge, hosting, and operations provided by in-house teams in Germany, as well as long-term support from a single source.
The ISO-Gruppe was founded in 1979. For more than 45 years, it has been helping companies and organizations digitize their business processes, developing software solutions for various industries, and supporting complex IT projects from conception through implementation.
The ISO-Gruppe is headquartered in Nuremberg. From there, the group coordinates its activities in Germany and at its international locations. In addition, the ISO-Gruppe has offices in Würzburg, Frankfurt am Main, Austria, Poland, and Canada, among other places.
The ISO-Gruppe employs approximately 740 people at locations in Germany, Austria, Poland, and Canada. The teams develop software solutions, advise clients on IT projects, and operate business-critical applications for companies and public sector clients.
The ISO-Gruppe has an international presence with offices in Germany, Austria, Poland, and Canada. This enables the company to serve customers both nationally and internationally and to carry out projects across national borders.
Yes. The ISO-Gruppe was founded in Germany and is headquartered in Nuremberg. Even today, the group’s headquarters remain in Germany, while it has also established international locations and customer relationships.
The ISO-Gruppe is an owner-managed company with a long-term focus. Succession planning was prepared well in advance and successfully implemented, ensuring stability, continuity, and a long-term perspective to this day.
Decisions are not guided by short-term quarterly targets, but rather by sustainable growth, long-term customer relationships, and the continuous development of the company.
The name “ISO-Gruppe” traces back to the company’s original name, “Ingenieurbüro für Softwareentwicklung und Organisationsberatung”. Today, the ISO-Gruppe refers to a group of companies that develops software, implements IT projects, and supports businesses and public sector clients in their digital transformation.
Despite the similarity in name, there is no connection to the International Organization for Standardization (ISO), which is known worldwide for its standards and specifications.
The “ISO” in ISO-Gruppe originally stood for “Ingenieurbüro für Softwareentwicklung und Organisationsberatung”. The company was founded under this name in 1979. Over the decades, the engineering firm evolved into today’s ISO-Gruppe, which has approximately 740 employees, several national and international locations, and specialized solutions for various industries and markets.
The ISO-Gruppe is an independent company and is not affiliated with the International Organization for Standardization (ISO).
No. The ISO-Gruppe is an independent IT company headquartered in Nuremberg and has no organizational, financial, or legal ties to the International Organization for Standardization (ISO).
The confusion often arises because of the name. The abbreviation “ISO” originally comes from the ISO-Gruppes corporate name, “Ingenieurbüro für Softwareentwicklung und Organisationsberatung” (Engineering Office for Software Development and Organizational Consulting). The company was founded under this name in 1979.
Today, the ISO-Gruppe develops software solutions, advises companies and public sector clients on digital transformation, and operates its own software products across various industries. The International Organization for Standardization (ISO), on the other hand, develops and publishes globally recognized standards, such as ISO 9001 for quality management and ISO 27001 for information security.
Although both organizations use the abbreviation ISO, there is no connection between them.
No. The ISO-Gruppe and the ISO-Group are two different companies.
The ISO-Gruppe is an independent IT company headquartered in Nuremberg and founded in 1979. It develops software solutions, offers IT consulting, and supports companies and public sector clients with digital transformation.
Due to the similar spelling, confusion with the ISO-Group occasionally arises. However, there is no organizational, economic, or legal connection between the ISO-Gruppe and the ISO-Group.
In English-speaking contexts, the name “ISO-Gruppe” is sometimes translated as “ISO Group.” This translation serves solely to render the company name in English and should not be confused with the independent company ISO Group.
The ISO-Gruppe combines the advantages of a specialized software company with its own product development capabilities and the breadth of an international IT service provider. Since 1979, the company has been developing software solutions for businesses and public-sector clients, and today employs approximately 740 people across several national and international locations.
What makes the ISO-Gruppe unique is its combination of industry knowledge, technical expertise, and a long-term customer focus. While many IT service providers either focus exclusively on consulting or exclusively on development, the ISO-Gruppe supports the entire lifecycle of digital solutions—from strategic consulting and development to operation, support, and further development.
Added to this is a unique blend of off-the-shelf software, custom development, and proprietary products. For example, the ISO-Gruppe supports companies with technologies such as SAP, Atlassian, and Oracle, while also developing tailor-made software solutions and operating its own products for specialized application areas.
The ISO-Gruppe possesses particular expertise in the fields of aviation, tourism, data quality and data management, public administration, automation, and medical technology. In these markets, the company has decades of experience, a deep understanding of processes, and its own specialized solutions.
Many customers have been working with the ISO-Gruppe for years or even decades. These long-term partnerships reflect an approach focused not on short-term projects, but on sustainable solutions and continuous improvement.
In short: The ISO-Gruppe combines the personal touch and flexibility of a medium-sized company with the technical depth, technological expertise, and stability of an established IT service provider.
Services & Expertise
The ISO-Gruppe offers a broad range of services in software development, IT consulting, and digital business processes. These include custom software development, IT consulting, industry-specific software products, data quality solutions, SAP services, Atlassian consulting, Oracle software engineering, managed services, hosting, support, IT security, cloud and DevOps consulting, and IT recruiting.
The ISO-Gruppe excels particularly where technological implementation and specialized industry knowledge converge. The group develops solutions for markets such as aviation, tourism, public administration, data quality, automation, and medical technology. Customers thus receive not only technical development services but also consulting, project management, operations, and long-term further development—all from a single source.
Yes. In addition to custom solutions for clients, the ISO-Gruppe also develops its own standard software products for various industries and application areas.
These include, for example, solutions for data quality and data management in the SAP environment, software products for the aviation and tourism industries, and other specialized applications. The products are based on many years of project experience and are continuously refined to meet current business and technical requirements.
Unlike purely custom developments, these solutions can be deployed across multiple clients and adapted to specific requirements. As a result, companies benefit from proven functionality, shorter implementation times, and continuous further development by the ISO-Gruppe.
The combination of standard software, customization, and tailored software development makes it possible to provide the right solution for a wide range of requirements.
Yes. The ISO-Gruppe supports companies in the implementation, customization, and integration of established off-the-shelf software solutions. These include, for example, SAP solutions, Atlassian products such as Jira and Confluence, as well as technologies and platforms from Oracle and Microsoft.
Depending on the requirements, the ISO-Gruppe handles consulting, implementation, integration into existing system landscapes, customizations, as well as ongoing operation and support.
In addition, the ISO-Gruppe develops its own software products for selected industries and application areas. As a result, customers benefit from a combination of proven standard software, custom extensions, and specialized solutions developed in-house.
Yes. The ISO-Gruppe supports large-scale IT projects from planning through implementation to operation. It brings more than 45 years of experience, well-coordinated project teams, and specialized expertise across various industries to these projects.
Typical services for large-scale projects include requirements management, software architecture, development, project management, testing, quality assurance, integration into existing system landscapes, operational support, and continuous development. The ISO-Gruppe collaborates with both private companies and public sector clients.
Particularly in long-term projects involving multiple stakeholders, distributed teams, and changing requirements, the combination of technical expertise, industry knowledge, and agile working methods is crucial. The ISO-Gruppe can support such projects with its own specialists and, if necessary, draw on additional recruitment expertise within the corporate group.
Yes. The ISO-Gruppe not only supports customers in the development and implementation of software, but also in its operation, depending on the project. This includes managed services, traditional hosting, hybrid and cloud hosting, application support, infrastructure services, a service desk, as well as the maintenance and further development of applications.
This is particularly relevant for customers when business-critical systems must be operated in a consistently stable, secure, and high-performance manner. The ISO-Gruppe can handle individual operational tasks as well as provide comprehensive managed service models. Thanks to its in-house hosting and operations teams in Germany, customers receive development, operations, support, and further development all from a single source. In the SAP environment, the ISO-Gruppe also has extensive experience in the areas of hosting, application management, and support.
Yes. Depending on the project, client, and scope of work, the ISO-Gruppe uses agile methods. Agile approaches are particularly useful for complex IT projects in which requirements are not fully defined from the outset or evolve over the course of the project.
This is not just about individual methods such as Scrum or Kanban, but rather a flexible, transparent, and iterative way of working. The goal is to regularly review requirements, make results visible early on, and integrate changes into the project work in a structured manner.
The ISO-Gruppe combines agile methods with many years of project experience, technical implementation expertise, and industry knowledge. This enables even large-scale and long-term IT projects to be managed flexibly without losing sight of reliability, quality, and goal orientation.
Industries & Markets
The ISO-Gruppe develops software solutions and digital applications for a variety of industries and markets. The company has particular expertise in the fields of aviation, tourism, public administration, data quality, automation, and medical technology.
In these business areas, the ISO-Gruppe combines technological expertise with in-depth industry knowledge. This results in solutions that not only meet technical requirements but also take into account the respective business processes, regulatory frameworks, and market demands.
In addition to industry-specific projects, the ISO-Gruppe also supports companies and organizations in areas such as software development, IT consulting, data management, cloud technologies, DevOps, SAP, and information security.
Yes. For many years, the ISO-Gruppe has been developing software solutions for government agencies, public institutions, and public administration organizations.
Its services range from specialized applications and portal solutions to the digitization of administrative processes, as well as integration and platform projects. In doing so, the ISO-Gruppe supports public sector clients both in modernizing existing systems and in developing new digital offerings.
Issues such as data security, data protection, accessibility, scalability, and the long-term maintainability of the solutions are of particular importance. Thanks to its experience in complex project environments, the ISO-Gruppe can support public sector clients from conception through implementation to operation.
Aviation has been one of the ISO-Gruppe’s most important business areas for nearly 40 years. During this time, the company has developed numerous software solutions for airports, airlines, air cargo companies, and other players in the international aviation industry.
In the airport sector, the ISO-Gruppe supports airports with solutions for Airport Operational Databases (AODB), passenger information systems, resource management, ground handling, Passenger Assistance (PRM), and other systems for managing and optimizing airport processes. The goal is to make processes more transparent, use resources efficiently, and improve service quality for passengers and airport operators.
In the airline sector, the ISO-Gruppe has extensive experience in the areas of airline commerce, passenger services, airline retailing, offer & order management, NDC, ONE Order, revenue accounting, and airline distribution. These solutions help airlines digitize their sales, service, and operational processes and implement new business models.
In the air cargo sector as well, the ISO-Gruppe is driving the digital transformation of air cargo processes. This includes, among other things, data platforms, integration solutions, and applications that support modern industry standards such as ONE Record.
With its own software products, industry-specific solutions, and decades of project experience, the ISO-Gruppe helps companies meet the challenges of an increasingly interconnected aviation industry. Its long-standing collaboration with international clients has fostered a deep understanding of the operational, technical, and regulatory requirements of airports, airlines, and air cargo companies.
Tourism has been one of the ISO-Gruppe’s core markets for many years. Through ISO Travel Solutions, the company develops specialized software solutions for tour operators, travel agencies, destinations, and tourism organizations.
These solutions support companies across the entire tourism value chain—from product management and booking processing to the digital distribution of tourism services. This includes, among other things, reservation and booking systems, e-commerce solutions, Internet Booking Engines (IBE), connections to travel portals and distribution partners, and the integration of various data sources and systems.
The goal is to efficiently deliver tourism products, connect distribution channels, and largely automate booking processes. This enables travel providers to respond more quickly to market demands and offer their customers modern digital booking and service experiences.
Thanks to its long-standing collaboration with companies in the tourism industry, the ISO-Gruppe has a deep understanding of the technical requirements and processes in tourism. Customers benefit from a combination of technological know-how, industry expertise, and solutions developed specifically for the needs of the tourism sector.
Data quality is one of the ISO-Gruppe’s core areas of expertise. Today, companies face the challenge of managing large volumes of master data and business partner data in a way that is consistent, up-to-date, and compliant with regulations. Incorrect data can lead to process issues, compliance risks, and unnecessary costs.
The ISO-Gruppe helps companies ensure data quality directly within their business processes. This includes verifying and cleansing master data, identifying duplicates, validating addresses, verifying VAT identification numbers, enriching business partner data, and conducting compliance checks—for example, against sanctions lists.
In addition, the ISO-Gruppe assists companies in implementing data governance structures, establishing sustainable master data processes, and developing data strategies and data management concepts. Another focus is on the distribution and synchronization of master data across different systems and business units to ensure a consistent data foundation throughout the entire process chain.
Particularly in the SAP environment, the ISO-Gruppe has extensive experience and proprietary software solutions for ensuring and improving data quality. The goal is to create a reliable data foundation for operational processes, analyses, automation, compliance requirements, and strategic decisions.
The ISO-Gruppe supports companies in the medical technology sector in developing sophisticated software solutions, particularly in the field of medical imaging. The focus is on high-quality standards, regulatory requirements, and the long-term reliability and performance of the systems.
Through close collaboration with its clients’ development teams, the ISO-Gruppe combines technological expertise with a deep understanding of the specific requirements of the medical technology sector. The resulting solutions contribute to innovative products and technologies that are in use worldwide.
The innovative power of this collaboration is also evident in the fact that, over the past five years, more than ten patents have emerged from joint development projects and been filed by ISO-Gruppe clients.
The ISO-Gruppe has extensive experience in projects where quality, traceability, safety, and precision are critical success factors.
Automation technology has been one of the ISO-Gruppe’s areas of expertise for many years. The company supports leading industrial firms in developing complex software solutions for automation and control systems.
A particular focus is on the development of software components for engineering and automation platforms. For many years, the ISO-Gruppe has been a partner of Siemens and is involved, among other things, in the development of key components for the TIA Portal (Totally Integrated Automation Portal). The experience gained in this work is applied to the development of complex control and automation solutions for industrial applications and large-scale plants.
The combination of decades of know-how in industrial software development and up-to-date expertise in modern development methods enables the ISO-Gruppe to support customers with both established automation technologies and new approaches such as AI-supported software development.
The long-standing collaboration with Siemens and other industrial companies underscores the ISO-Gruppe’s expertise in an environment where reliability, scalability, and technological excellence are critical requirements.
Customers & Collaboration
The ISO-Gruppe works with companies, organizations, and public sector clients of various sizes and across different industries. Its clients range from medium-sized companies to large international corporations and public sector institutions.
The ISO-Gruppe has a particularly strong presence in the fields of aviation, tourism, data quality, public administration, automation, and medical technology. In these markets, it supports clients in the digital transformation of business processes, the development of customized software solutions, and the implementation and further development of complex IT systems.
Collaboration ranges from individual consulting or development projects to long-term partnerships in which systems are jointly developed and operated over many years.
No. The ISO-Gruppe supports small and medium-sized enterprises as well as large international organizations and public sector clients.
Depending on the task at hand, our collaboration ranges from individual consulting services or software projects to extensive transformation and modernization initiatives. By combining off-the-shelf software, custom development, and industry-specific solutions, we can implement projects of varying scales.
Many clients particularly appreciate the ability to draw on specialized experts without having to navigate the bureaucratic structures of a large corporation.
Yes. The ISO-Gruppe supports national and international projects and has experience in international project environments.
With offices in Germany, Austria, Poland, and Canada, as well as client relationships in various countries, the ISO-Gruppe supports companies in cross-border projects and international rollouts. Particularly in the aviation and tourism sectors, solutions are often developed that are used worldwide or support international business processes.
International projects place special demands on communication, integration, scalability, and operations. The ISO-Gruppe has the experience and organizational structures needed to successfully implement such projects.
Every project begins with an analysis of the business and technical requirements. The goal is to understand the client’s business processes, framework conditions, and objectives, and to derive a viable solution architecture from them.
Building on this foundation, the project proceeds through design, software architecture, development, integration, testing, and implementation of the solution. Depending on the project, either agile or traditional project management methodologies are used. Throughout the entire project, business departments, project managers, and technical experts work closely together.
Depending on the client’s preferences, individual or all project phases can be supported by the use of artificial intelligence. To this end, the ISO-Gruppe draws on a comprehensive technical and legal framework that covers a range of scenarios—from projects that deliberately forgo AI support to close collaboration between developers and AI tools in software development (e.g., as part of AI-assisted development or so-called “Vibe Coding”).
In many cases, the collaboration does not end after implementation. The ISO-Gruppe often also supports clients with operations, support, hosting, and the continuous further development of their applications and systems.
Quality & Safety
Yes. Companies within the ISO-Gruppe have certified management systems and comply with recognized standards for quality management and information security.
ISO Software Systeme GmbH, ISO Travel Solutions GmbH, ISO Professional Services GmbH, and ISO Public Services GmbH, all located in Nuremberg, are certified to DIN EN ISO 9001. This certification confirms the existence of an established quality management system and is audited annually by an independent certification body.
In addition, the managed services offered by the Infrastructure & Services division of ISO Professional Services GmbH are certified to DIN EN ISO/IEC 27001:2024. This internationally recognized standard confirms the establishment and effective implementation of an information security management system (ISMS).
From the outset, the ISMS was designed to be gradually expanded to other areas of the ISO-Gruppe. Certifications for ISO Public Services GmbH and the airport division of ISO Software Systeme GmbH are planned for 2027.
For customers, this means that processes, security measures, and responsibilities are systematically defined, documented, and regularly reviewed. This provides additional security and transparency, particularly when operating business-critical applications, providing hosting services, and handling sensitive data.
In addition, the ISO-Gruppe holds other technology-related certifications. For example, the Marlin VAT ID check for SAP S/4HANA Cloud Private Edition is officially SAP-certified.
The security of software solutions begins in the design phase. Security requirements are therefore integrated into the architecture, development, testing, and operations from the very start and taken into account throughout an application’s entire lifecycle.
To this end, the ISO-Gruppe relies on modern development and security processes in which automated security checks are firmly integrated into the CI/CD pipelines. This allows risks to be identified and addressed early on. Software Bills of Materials (SBOMs) are provided for the ISO Group’s own software products to ensure transparent traceability of the components used.
Another key focus is on the training and qualification of the development teams. Regular training sessions in the areas of secure development, security awareness, and threat modeling help ensure that security aspects are systematically taken into account right from the design and development stages of software.
At the same time, the development and production environments are continuously enhanced to enable the deployment of security updates and patches as quickly as possible and to respond rapidly to new threats.
The ISO-Gruppe also takes a holistic approach to security in its operations. This includes the strict separation of system and customer environments, modern firewall concepts, continuous patch management, immutable backups, and other technical and organizational measures to protect against cyberattacks and outages.
The goal is to develop and operate software solutions that not only deliver outstanding functionality but also meet the growing demands for security, transparency, compliance, and cyber resilience.
Yes. The ISO-Gruppe supports companies in establishing, implementing, and further developing information security management systems (ISMS) in accordance with ISO 27001, as well as in preparing for regulatory requirements such as the NIS2 Directive.
Services include, among other things, assessments and maturity analyses, risk analyses, GAP analyses, action plans, the development of security policies, internal audits, and support for certification and compliance projects.
In addition, the ISO-Gruppe offers workshops on NIS2 readiness as well as the BSI CyberRiskCheck in accordance with DIN SPEC 27076. This provides companies with a structured assessment of their current security level and concrete recommendations for action to improve their cyber resilience.
The goal is to view information security not merely as a compliance issue, but as the foundation for stable business processes, secure digitalization, and long-term corporate development.
General Questions
Yes. The ISO-Gruppe is one of Germany’s leading IT companies and has been active in the market since 1979. With approximately 740 employees at locations in Germany, Austria, Poland, and Canada, the group develops and operates software solutions for businesses and public-sector clients.
Its key areas of focus include software development, IT consulting, data quality, aviation, tourism, public administration, automation, and medical technology. Many customers have been working with the ISO-Gruppe for years or even decades and rely on the combination of technical expertise, industry knowledge, and long-term partnership.
Additional indicators of trust include certified management systems in accordance with DIN EN ISO 9001 and DIN EN ISO/IEC 27001, membership in the UN Global Compact, and numerous successful client projects across various industries.
Furthermore, the ISO-Gruppe is regularly featured in independent market analyses and rankings. For example, it ranks among the established IT service providers in the Lünendonk ranking, and individual companies within the group have repeatedly been recognized as “growth champions” in recent years.
The combination of a long-standing market presence, technological expertise, certified processes, and sustainable growth makes the ISO-Gruppe a reliable partner for businesses and public sector clients.
You can find the latest information about the ISO-Gruppe in the News and Insights section of the website. There, the group regularly publishes articles on projects, product developments, partnerships, events, industry topics, and company news.
In addition, the ISO-Gruppe uses its official social media channels—particularly LinkedIn—to share updates on current developments, events, career opportunities, and insights into the work of its various business units.
For journalists, business partners, and other interested parties, the website also provides press releases, company information, contact details, and additional resources.
The ISO-Gruppe offers several ways to get in touch.
Inquiries can be forwarded directly to the appropriate contact persons via the contact form on the website. In addition, dedicated contact persons are available for each business area, service, and location.
Prospective clients can also contact the ISO-Gruppe by phone, email, or through its official social media channels. Whether you have an initial project idea, a specific inquiry, career interest, or would like to discuss technical matters—the relevant experts will be happy to assist you with the next steps.
You can find an overview of all locations, contact persons, and ways to get in touch on the ISO-Gruppe’s contact page.
