Hosting Services – for SAP and non-SAP Systems
The increasing complex system landscapes and the growing demands on the administration staff resulting from it make IT outsourcing an interesting alternative to operating your system yourself.
Choosing IPS means you get more than just infrastructure – you get highest quality service along with maximum availability and IT security. We therefore offer hosting with service levels you really need.
Tailored Hosting Operation Services
Taking over the operation for you. This includes the maintenance of all operating systems, databases and applications. No need to worry about performing minor and major updates, we'll do it for you. Also, vacation periods or absences due to illness are no longer an issue for you, because we offer you our customized services throughout the year - tailored exactly to your needs and budget.
A sophisticated monitoring system helps us to detect emerging problems remotely at an early stage and to eliminate their causes in good time. In the event that an error does occur, monitoring helps to correct it quickly - even before your users notice it. In addition, this allows us to ensure balanced load balancing by cushioning performance peaks in good time through load balancing.
The ISO infrastructure contains the latest management systems using high-performance and mirrored storage solutions. All systems are operated on a distributed architecture with the most technically sophisticated failover components. Backup data is mirrored to a separate data center and fire compartment to eliminate data loss from the start. Our virtualization techniques and concepts ensure minimal application downtimes and guarantee a standardized application environment.
Years of expertise in complex system landscapes guarantee sophisticated network planning. All your systems are located on a dedicated customer LAN, protected by state-of-the-art next generation firewalls. Partnerships with leading suppliers allow us to respond to changing requirements and technologies at an early stage.
Whether you run your SAP applications on an SAP HANA, an SAP maxDB, SAP ASE or Oracle database is irrelevant to us. Our SAP consultants feel at home on all platforms and are happy to support you, both in ongoing operations and in the planning and implementation of future projects.
Hosting in a certified data center
The ISO Professional Services GmbH and the noris network AG have enjoyed a very trusting partnership for many years. Among the first companies in Germany to have been certified to ISO 20000-1, noris network offers a high-performance substructure for IPS with its top-equipped data center. Security and service management are consistently aligned to ISO standards.
Monitoring is done by an external DQS (the German Audits and Certifications of Management Systems) auditor by conducting an annual surveillance audit and a re-certification audit every three years. Noris network AG's highly qualified employees are thus always up to date with the latest technology and able to maintain high-performance, highly available and secure systems.
ITSM: Support & Delivery Processes
IT Service Management, or ITSM for short, describes the processes and functionalities for the efficient operation of IT services for the business unit. Among these are IT processes that appropriately reflect business processes. You need qualified employees with clearly defined tasks and responsibilities to ensure this, and we are happy to provide you with them. Last but not least, ITSM requires a correspondingly powerful, reliable and secure IT landscape, which in turn is provided by our partner, noris network AG.
Our own IT services also comply with the internationally recognized ISO 20000-1 and ITIL® 4 standards. This way, we offer measurable quality standards for IT service management. Clearly defined, transparent processes and quality awareness characterize our thoughts and actions.
Decades of experience for quality
Our team has decades of experience in SAP consulting and hosting as well as IT infrastructure services. The core competencies span the entire life cycle of SAP and non-SAP landscapes – from consulting, implementation and operation to optimization. Operations can include all aspects: from selective remote operating to managed services to full outsourcing.
Currently more than 80,000 SAP users on some 500 SAP installations use our modular solutions to increase the quality of their master data in SAP. SAP hosting as well as several products for Data Quality Management are certified by SAP SE.