Understand. Decide. Act. With cognitive AI.
Cognitive AI combines information processing with the execution of defined tasks. EMMA recognizes content on the user interface, contextualizes it within the relevant process, and carries out the next steps based on predefined rules.
This enables the support and automation of workflows that previously required manual decisions, repetitive tasks, or the use of multiple systems.
How Cognitive AI Works
Many business processes follow a clear logic: gather information, evaluate it in context, make decisions based on defined rules, and then execute the next step.
Cognitive AI applies this principle to digital processes. EMMA processes information from various sources, recognizes elements on user interfaces, and executes pre-programmed process steps based on rules.
This makes it possible to automate tasks that require interpreting information, preparing decisions, or connecting multiple systems. The foundation for this is provided by defined rules, verified workflows, and traceable documentation.
EMMA's Four Skills
EMMA puts the principles of cognitive AI into practice. The solution combines four core capabilities that together form the foundation for processing information and performing tasks.
Sees and recognizes all elements on the desktop (icons, files, buttons, menus, etc.)
Reads whatever is displayed or playing on the desktop: data, text, numbers, files, etc.
Decide what to do next based on the information displayed (business rules)
Click, scroll, tap, wait…
Who is EMMA?
EMMA (Electronic Multi Media Assistant) is a platform for cognitive automation developed by WIANCO. The solution uses principles of cognitive AI to capture information, evaluate it within the context of a process, and automatically execute defined tasks.
As a no-code platform, EMMA enables the automation of business processes even in complex system landscapes. Business units can model and review recurring workflows and adapt them to changing requirements.
Execution is based on previously defined process steps, established rules, and approved workflows. This allows recurring tasks to be handled more efficiently, while IT teams are relieved of operational duties and can focus more on architecture, governance, and strategic issues.
What Companies Can Achieve with EMMA
Every Decision Remains Transparent
Transparency is crucial, especially when it comes to automated processes. Companies must be able to understand how decisions are made and what information was taken into account.
EMMA automatically documents workflows and decisions, thereby creating a traceable foundation for quality assurance, inspections, and audits. Processes remain transparent and can be reviewed even after the fact.
This builds trust in automated workflows and provides a robust foundation for the use of cognitive AI in business-critical processes.
EMMA generates audit-compliant reports
Cognitive AI and Traditional Automation
Traditional automation solutions and cognitive AI pursue similar goals but have different focuses.
While rule-based automation primarily supports standardized processes, cognitive AI also processes information within its specific context and can use it to make decisions and take actions.
The following comparison highlights typical differences between the two approaches.
Comparison: Cognitive AI vs. RPA Solutions
EMMA reduces automation efforts by up to 90 percent!
Benchmark
Basic Qualifications:
Training:
Implementation Time:
Monitoring & Maintenance:
Process Adjustments:
Documentation Produced:
Licensing Model:
RPA Solutions
- Software developer
- 2–6 weeks
- 10–15 days
- Full-time DevOps team
- Development department
- Electronic logs
- Lack of transparency
Cognitive AI
- None required
- 2 days (Process Owner)
- 2 days
- Part-time (Process Owner)
- Process Owner
- Audit-ready
- No hidden costs
Industry Leaders Rely on EMMA
WIANCO-Certified Official Partner
EMMA FAQs
How does EMMA work? What are the requirements? How secure is the data processed? And how quickly can the solution be implemented? Here you’ll find answers to frequently asked questions about the cognitive AI platform.
EMMA is a cognitive AI solution that automates processes and increases efficiency. After just two days of training, users can automate complex tasks without needing IT knowledge because EMMA is a no-code solution.
Once installed on a provided workstation, EMMA can interact with existing applications and websites as a human user would.
EMMA makes decisions based on numbers, text, and patterns. It processes information, evaluates it in context, and determines next steps accordingly.
This enables the automation of complex processes without replacing existing systems or launching extensive development projects.
EMMA prioritizes the security of the data it processes. The solution can be operated on-premises, meaning it can be used locally within the company’s own environment.
No general connection to external AI or cloud services is required to execute previously trained and approved processes. Thus, processing remains within the company’s defined system environment.
However, external AI components or cloud services can be integrated on a case-by-case basis for clearly defined, tested, and customer-approved use cases. This allows for the controlled use of AI and ensures that it adapts to the respective security and compliance requirements.
Yes. As part of a do-it-yourself proof of concept, we offer you the opportunity to try out EMMA yourself and automate your first processes.
This requires a two-day training session, during which you will learn how to work with EMMA. The training is designed for one to five people and is subject to a fee.
Afterward, we will install the desired EMMA environment at your company. You will then have 30 days to test the solution in your system and gain experience with process automation.
Yes. We will help you tailor EMMA to your specific processes, requirements, and goals. Together, we will explore how to best integrate the solution into your existing system landscape and deploy it for your use cases.
EMMA is a cognitive AI solution suitable for companies of various sizes and across different industries. The platform helps automate processes, streamline workflows, and connect existing systems more efficiently.
That is why EMMA is used in both large corporations and larger mid-sized companies, as well as in small and medium-sized enterprises (SMEs). The solution is particularly appealing to organizations that want to increase their efficiency, reduce manual effort, and leverage the potential of digitalization in a targeted manner.
How does the ISO-Gruppe support the implementation of EMMA?
We guide companies from the initial idea to productive use. Together, we identify suitable use cases, evaluate automation potential, and provide implementation support.
Our range of services includes the following:
- Our range of services includes, among other things:
- Analysis and evaluation of potential use cases
- Conducting proof-of-concept projects
- Implementation of automated processes
- Support with modeling and implementing workflows in EMMA
- Training and hands-on workshops
- Support and maintenance services with varying scopes of service
Download
Read the success story to learn how Leipziger Messe uses EMMA in practice.
Michael Blank
90491 Nuremberg
Would EMMA be a good fit for your processes?
Cognitive AI is valuable in situations where information needs to be processed, decisions need to be made, and workflows need to be automated. We will work with you to identify which use cases are appropriate for your company and determine how EMMA can be integrated into your existing systems.